InsurerAviva
Health & financial protection · Aviva

Aviva - critical illness cover

A clear guide to Critical Illness+ from Aviva: how the cover works, what the Upgraded option adds, and the full list of conditions covered with their definitions. Prepared by your adviser - Albion Financial Advice.

This guide is a summary, not a binding document. Only the original Aviva documents (Policy Conditions, Policy Summary) and your personalised Policy Schedule are binding.

33 + 2
critical and additional conditions covered as standard
+39
more conditions with the Upgraded option (15 critical + 24 additional)
34
conditions covered for children as standard, at no extra cost
Albion Financial Advice  ·  www.albionfa.co.uk
Content last checked and valid as at 4 July 2026. We accept no responsibility for changes to plan details after that date. Always refer to the insurer’s original, up-to-date documents.

Before you start - important information

This is a summary, not a binding document

This guide is a summary prepared by Albion Financial Advice to help you understand the cover. It is not a contract or a legally binding document. In the event of any difference, doubt or claim, the original Aviva documents always apply: the Policy Conditions, the Policy Summary and your personalised Policy Schedule. The definitions, payment criteria and exclusions set out there are decisive. Always check the original documents, and contact us with any questions.

Aviva only covers the conditions it has precisely defined in the policy conditions - and no others. Depending on the definition of a given condition, payment may follow: the diagnosis itself, only once the condition reaches a specified severity, or after specified procedures or operations have been carried out.

The basics - how this cover works

Aviva pays a lump sum (or a monthly benefit) if, during the term of the policy, you're diagnosed with one of the conditions on the covered list. The policy is about your health, so the application asks questions about your health and lifestyle - which must be answered fully, truthfully and accurately. This is crucial: incomplete or untrue answers can lead to the policy being changed or cancelled, or a claim not being paid.

Payment on illness

The benefit is paid on diagnosis of one of the listed conditions. The policy does not pay out on death - this is critical illness cover, not life insurance.

No cash-in value

This policy can't be "cashed in". If you cancel it or stop paying the premiums, you get no refund and you lose the cover.

One or two people

You can choose a single policy (one person) or a joint policy (two people - usually you and your partner, spouse or civil partner).

Review your cover

Check regularly that the amount and scope of your cover still meet your needs. We're happy to help with that review.

How you choose the amount and the way it's paid

You choose the cover amount (the amount paid out), how it's paid, and the policy term (from 5 to 50 years). If the event happens outside the policy term, nothing is paid. You pay a premium each month; stopping means losing the cover.

Level cover

A lump sum is paid. The amount stays the same throughout the policy term.

Decreasing cover

The lump sum reduces each month at a set rate - usually matched to a repayment mortgage balance.

Family income cover

Equal monthly amounts are paid until the end of the policy term.

Increasing cover

Optionally the amount rises each year: fixed indexation of 3% or 5%, or RPI-linked indexation (up to 10%). The premium rises too.

The full amount is paid only once

Once a main-benefit claim is accepted, the policy ends (including a joint policy). The exception is the extra care cover option - described in the optional extras section.

Premiums

The monthly premium depends on the type and amount of cover and your situation (age, occupation, health, lifestyle, smoking). There are two premium types to choose from:

Guaranteed premiums

You pay the same amount each month (unless you choose increasing cover - then it rises in the agreed way, or you have the global treatment option, renewed every 3 years).

Reviewable premiums

Every 5 years Aviva checks whether you're paying the right price for your chosen cover. Premiums can go up, down, or stay the same. The review doesn't take your age or health into account.

Benefits at no extra cost

You may qualify for additional benefits at no extra cost (your Policy Schedule confirms this):

Life change benefit

Lets you increase the cover amount after a major life change with no further health questions. The events: getting married or entering a civil partnership; divorce, dissolution or separation; becoming a parent; a bigger mortgage (moving home, buying, renovating); a pay rise of at least 20% (a promotion or a new employer); a rent increase or a change from rent to a mortgage payment. The new, higher cover starts as a new policy with an additional premium, within set limits (including up to £200,000 for level and decreasing cover).

Separation benefit

If you separate from the other person covered, or a mortgage is transferred into one name, you can - by mutual agreement - cancel the joint policy, and one or both of you can take out a new single policy with no further health questions. The amount of each new policy can be no higher than the joint policy's amount at the time of the split.

What the cover includes

As standard, Aviva's critical illness cover includes 33 critical illnesses, 2 additional conditions (a partial payout) and children's cover. For an extra premium, you can widen the scope with further conditions and benefits.

33 critical illnesses (standard) 2 additional conditions (standard) +15 conditions with the upgrade +24 additional conditions with the upgrade Children's cover: 34 conditions + variants
  • The main benefit (full payout): the full amount is paid and the policy ends. Conditions: diagnosis of a listed illness during the policy term, and surviving at least 10 days.
  • Additional conditions (partial payout): a payout of up to £25,000 (calculated from the cover amount); it doesn't reduce the main amount, and the policy carries on.
  • Children's cover (standard): 34 of the adult conditions, a children's hospital benefit and a benefit on the death of a child; cover from 30 days old to 18 (or 21 in full-time education).
  • The Upgraded option (extra premium): adds 15 critical illnesses and 24 additional conditions, a hospital benefit of £100 a night up to £3,000, and pregnancy complications cover of £5,000 per pregnancy.
  • Upgraded children's cover: adds 15 childhood conditions, 12 conditions under child extra care cover, advanced illness cover, protection from birth to 22, and a death benefit from the 24th week of pregnancy.

The groups of conditions covered

Aviva organises the covered conditions into groups so you can see at a glance what the cover deals with. This is just an overview - the full definitions follow.

Cancer

Invasive cancers are covered, along with several less advanced cancers that can pay a lower amount with specified treatment.

Brain and central nervous system

Conditions that directly affect the brain, or that affect how the brain and nervous system function.

Heart and the circulatory system

Specified heart conditions, operations and conditions affecting the flow of blood around the body.

Organs

Failure of several organs, and transplants, are covered.

Auto-immune disorders

Conditions where the immune system attacks and destroys healthy tissue. Several are covered.

Senses

Conditions of varying severity affecting touch, sensation, hearing and sight.

Mental health

Specified mental health conditions. Included in the Upgraded critical illness benefit.

Terminal illness

Terminal illness is covered where life expectancy is less than 12 months.

Children's cover

Children's cover comes as standard, with an option to upgrade to a wider scope.

Two additional conditions as standard

Beyond the 33 critical illnesses, two additional conditions are covered as standard: less advanced cancer of the breast and less advanced cancer of the prostate. If one of them is diagnosed during the policy term and you survive at least 10 days, an amount lower than the cover amount is paid: for level and decreasing cover, £25,000 or 25% of the cover amount (whichever is lower). Each person can claim once for each additional condition; the policy carries on and future benefits are unaffected.

Optional extras (at extra cost)

When taking out the policy you can buy additional options. Your Policy Schedule shows exactly which you chose. The full definitions and terms are in the Policy Conditions.

The Upgraded option

Adds 15 critical illnesses and 24 additional conditions, a hospital benefit of £100 a night (up to £3,000), and pregnancy complications cover of £5,000 per pregnancy.

Extra care cover

For specified, most severe conditions, allows a second claim within 12 months of the first - the policy doesn't end straightaway.

Total permanent disability (TPD)

A payout if you become totally and permanently unable to work or to live independently, as defined in the policy conditions.

Fracture cover

A benefit for specified fractures sustained during the cover period. The amounts and the fracture list are in the Policy Conditions.

Global treatment

Access to treatment outside the UK, arranged through Further. The option renews every 3 years, so the premium may change then.

Waiver of premium

After a set waiting period, Aviva takes over paying your premiums if illness or injury stops you working.

Children's cover (as standard)

The cover includes all your children (biological, step, legally adopted and those under your legal guardianship), including future children. Children are covered from 30 days old to their 18th birthday (or 21st in full-time education). A benefit is paid in three situations - each can be claimed for each child, and the policy carries on:

  • A child's critical illness: if the child survives at least 10 days from diagnosis of one of 32 conditions (excluding terminal illness) or one of the 2 additional conditions - a payout of £25,000 or 50% of the cover amount (whichever is lower). No payment is made if the condition was congenital, symptoms appeared before the child was covered, or the harm was caused deliberately.
  • A child's hospital stay: more than 7 consecutive nights - from the 8th night, £100 a night, up to 30 nights per child during the policy term.
  • Death of a child: a payment of £5,000.
Upgraded children's cover

For an extra premium, children's cover runs from birth to the 22nd birthday and includes five situations: 15 additional childhood conditions, a hospital benefit from birth, child extra care cover (the 12 most severe conditions, paying £50,000 or £25,000), advanced illness cover, and a death benefit from the 24th week of pregnancy.

Pregnancy complications (with the upgrade)

With the Upgraded option, if the person covered or their partner suffers one of the following pregnancy complications, a payment of £5,000 per affected pregnancy is made:

  • Disseminated intravascular coagulation (DIC)
  • Eclampsia - not including pre-eclampsia
  • Ectopic pregnancy with surgery to remove the fallopian tube
  • Death of the foetus in the womb after at least 20 weeks of pregnancy
  • Hydatidiform mole
  • Placental abruption - not including placenta praevia

No benefit is paid if the person covered knew of an increased risk of the complication before the policy start date.

The full list of conditions and their definitions

Below is a summary of the full definitions of the conditions covered, grouped as in Aviva's policy conditions. Only the original definitions are binding. "Full payout" means the full cover amount is paid and the policy ends. An "additional benefit" is a partial payout (usually up to £25,000, or up to £30,000 with the upgrade) which doesn't reduce the amount or end the policy. Some definitions are only available with the Upgraded option.

The full list of all conditions covered (quick view)

A quick overview of every condition. Key: (S) = standard, (A) = additional benefit as standard, (U) = with the Upgraded option. Detailed definitions follow below.

Cancer: Cancer (S); less advanced cancer of the breast (A), of the prostate (A); less advanced cancer of the larynx (U), ovary (U), renal pelvis or ureter (U), testicle (U), urinary bladder (U), cancer in situ with surgery (U), GIST/NET tumour with surgery (U), skin cancer other than melanoma (U).

Brain and CNS: bacterial meningitis (S), benign brain tumour (S), brain injury (S), coma (S), Creutzfeldt-Jakob disease (S), dementia including Alzheimer's (S), encephalitis (S), motor neurone disease (S), multiple sclerosis (S), paralysis of a limb (S), Parkinson's disease (S), stroke or spinal cord stroke (S); benign spinal cord tumour (U), brain abscess (U), intensive care (U), neuromyelitis optica / Devic's disease (U), Parkinson's plus syndromes (U), syringomyelia or syringobulbia (U); cauda equina syndrome (U), cerebral or spinal aneurysm (U), arteriovenous malformation (U), drug resistant epilepsy (U), pituitary adenoma (U).

Heart and circulation: aorta graft surgery (S), cardiac arrest (S), coronary artery bypass graft (S), heart attack (S), heart valve replacement or repair (S), primary cardiomyopathy (S), pulmonary arterial hypertension (S), pulmonary artery surgery (S), structural heart surgery (S); heart failure (U), peripheral vascular disease (U); aortic aneurysm (U), carotid artery stenosis (U), central retinal artery or vein occlusion (U), coronary angioplasty (U).

Organs: kidney failure (S), liver failure (S), major organ transplant (S), respiratory failure (S), third degree burns (S); Crohn's disease - two resections (U), interstitial lung disease (U), necrotising fasciitis (U), pneumonectomy (U), ulcerative colitis (U); Crohn's disease - one resection (U), removal of lobes of the lung (U), less severe third degree burns (U).

Auto-immune disorders: aplastic anaemia with bone marrow failure (S), systemic lupus erythematosus (S); rheumatoid arthritis (U); aplastic anaemia of specified severity (U), diabetes mellitus type 1 (U), Guillain-Barre syndrome (U).

Senses: blindness (S), deafness (S), loss of hand or foot (S); significant visual loss (U).

Mental health: psychosis and bipolar affective disorder (U).

Terminal illness: terminal illness - death expected within 12 months (S, doesn't apply to children). Children: all the standard conditions above (50% of cover, up to £25,000) plus child extra care (12 conditions) and 15 upgraded childhood conditions - see the Children's cover section.

Cancer
Main benefit - full payout

Cancer - excluding less advanced cases

Any malignant tumour positively diagnosed with histological confirmation (tissue testing) and characterised by the uncontrolled growth of malignant cells and invasion of tissue.

The term malignant tumour includes:

  • leukaemia,
  • sarcoma and lymphoma, except those arising in and confined to the skin (including cutaneous lymphomas and sarcomas),
  • pseudomyxoma peritonei,
  • Merkel cell cancer.
Not covered:
  • all cancers histologically classified as: pre-malignant, non-invasive, cancer in situ, of borderline malignancy, or of low malignant potential,
  • all prostate tumours, unless histologically classified with a Gleason score of 7 or above, or having progressed to at least clinical TNM classification cT2bN0M0 or pT2N0M0 following a prostatectomy (removal of the prostate),
  • neuroendocrine tumours without lymph node involvement or distant metastases, unless classified as WHO grade 2 or above,
  • gastro-intestinal stromal tumours (GIST) without lymph node involvement or metastases, unless classified under AFIP/Miettinen and Lasota as of moderate or high risk of progression, or as stage II or above under UICC/TNM8,
  • all urothelial tumours, unless histologically classified as having progressed to at least T1N0M0,
  • malignant melanoma of skin confined to the epidermis (the outer layer of skin),
  • any non-melanoma cancer arising in or confined to the layers of the skin (epidermis, dermis, subcutaneous tissue), including cutaneous lymphomas and sarcomas, unless it has spread to lymph nodes or distant organs.
Additional benefit - partial payout

For the two definitions below, the lower of £25,000 or 25% of the cover amount is paid. With the Upgraded option, the lower of £30,000 or the cover amount is paid.

Less advanced cancer of the breast - with surgical removal

A histologically confirmed diagnosis of cancer in situ, or a neuroendocrine tumour (NET) of low malignant potential, within the breast, with surgery to remove the tumour.

Less advanced cancer of the prostate - of specified severity and treatment

Prostate tumours histologically classified with a Gleason score between 2 and 6 inclusive, provided the tumour has progressed to a clinical TNM classification between T1N0M0 and T2aN0M0 and has been treated with one of the following:

  • external beam radiotherapy or interstitial implant radiotherapy,
  • cryotherapy,
  • hormone therapy,
  • high-intensity focused ultrasound (HIFU).
Not covered:
  • prostate cancers treated by any method other than those listed above, or managed by active surveillance or watchful waiting alone.
Upgraded additional benefit - the lower of £30,000 or the cover amount

Less advanced cancer of the larynx - with specified treatment

A histologically confirmed diagnosis of carcinoma in situ of the larynx treated by surgery, laser or radiotherapy.

Less advanced cancer of the ovary - with surgical removal

A histologically confirmed diagnosis of an ovarian tumour of borderline malignancy or low malignant potential that has resulted in the surgical removal of an ovary.

Not covered:
  • removal of an ovary due to a cyst.

Less advanced cancer of the renal pelvis or ureter - of specified severity

A histologically confirmed diagnosis of carcinoma in situ of the renal pelvis or ureter.

Not covered:
  • non-invasive papillary carcinoma,
  • tumours with a TNM classification of stage Ta.

Less advanced cancer of the testicle - with specified surgery

A histologically confirmed diagnosis of intra-tubular germ cell neoplasia unclassified (ITGCNU) or a benign testicular tumour, resulting in an orchidectomy (removal of a testicle).

Less advanced cancer of the urinary bladder - of specified severity

A histologically confirmed diagnosis of carcinoma in situ of the urinary bladder.

Not covered:
  • non-invasive papillary carcinoma,
  • bladder cancer with a TNM classification of stage Ta.

Less advanced cancer in situ - with surgery

Cancer in situ diagnosed histologically, characterised by the uncontrolled growth of malignant cells confined to the epithelial linings of organs, treated by surgery to remove the tumour.

Not covered:
  • any skin cancer (including melanoma),
  • tumours treated by radiotherapy, laser therapy, cryotherapy, cone biopsy, large loop excision of the transformation zone (LLETZ), diathermy or topical treatment.

Under this definition you can claim more than once, provided the cancer in situ is at a different site from any previous claim and isn't covered by any of the named-site less advanced cancer definitions.

Less advanced gastro-intestinal stromal tumour (GIST) or neuroendocrine tumour (NET) - with surgery

Treated by surgery:

  • neuroendocrine tumours of WHO grade 1 or below, or
  • gastro-intestinal stromal tumours classified under AFIP/Miettinen and Lasota as of very low or low risk of progression, or as stage I under UICC/TNM8.
Not covered:
  • tumours treated by radiotherapy, laser therapy, cryotherapy, diathermy or topical treatment.

Skin cancer (not including melanoma)

Non-melanoma skin cancer, histologically confirmed, where the tumour is more than 2 centimetres across and has at least one of the following features:

  • a tumour thickness of at least 4 millimetres,
  • invasion into nerves in the skin (perineural invasion),
  • poorly differentiated or undifferentiated cells (cells that appear very abnormal under a microscope), or
  • recurrence despite previous treatment.
Brain and central nervous system
Main benefit - full payout

Bacterial meningitis - with permanent symptoms

Bacterial meningitis causing inflammation of the membranes of the brain or spinal cord, resulting in permanent neurological deficit with persisting clinical symptoms. The diagnosis must be confirmed by a Consultant Neurologist.

Not covered:
  • all other forms of meningitis, including viral meningitis.

Benign brain tumour - with permanent symptoms or specified treatment

A non-malignant tumour or cyst in the brain, cranial nerves or meninges within the skull, resulting in any of the following:

  • permanent neurological deficit with persisting clinical symptoms, or
  • undergoing invasive surgery to remove part or all of the tumour, or
  • undergoing stereotactic radiosurgery or chemotherapy to destroy tumour cells.
Not covered:
  • tumours in the pituitary gland,
  • angiomas.

Brain injury due to trauma, anoxia or hypoxia - with specified symptoms

Death of brain tissue due to trauma or a reduced supply of oxygen (anoxia or hypoxia), resulting in permanent neurological deficit with persisting clinical symptoms.

Coma - with associated permanent symptoms

A state of unconsciousness with no reaction to external stimuli or internal needs which: requires the use of life support systems, and results in an associated permanent neurological deficit with persisting clinical symptoms.

Creutzfeldt-Jakob disease

A definite diagnosis of Creutzfeldt-Jakob disease made by a Consultant Neurologist.

Dementia - of specified severity (including Alzheimer's disease)

A definite diagnosis of dementia, including Alzheimer's disease, by a Consultant Geriatrician, Neurologist, Neuropsychologist or Psychiatrist, supported by evidence including neuropsychometric testing. There must be permanent cognitive dysfunction with progressive deterioration in the ability to: remember; reason; and perceive, understand, express and give effect to ideas.

Not covered:
  • mild cognitive impairment (MCI).

Encephalitis - with permanent symptoms

A definite diagnosis of encephalitis by a Consultant Neurologist, resulting in permanent neurological deficit with persisting clinical symptoms.

Motor neurone disease - with permanent symptoms

A definite diagnosis by a Consultant Neurologist of one of the following motor neurone diseases: amyotrophic lateral sclerosis (ALS); Kennedy's disease; primary lateral sclerosis (PLS); progressive bulbar palsy (PBP); progressive muscular atrophy (PMA); spinal muscular atrophy (SMA). There must also be permanent clinical impairment of motor function.

Multiple sclerosis - where there have been symptoms

A definite diagnosis of multiple sclerosis by a Consultant Neurologist. There must have been clinical impairment of motor or sensory function caused by multiple sclerosis.

Paralysis of a limb - total and irreversible

Total and irreversible loss of muscle function to the whole of any one limb.

Parkinson's disease - with permanent symptoms

A definite diagnosis of Parkinson's disease by a Consultant Neurologist or Geriatrician. There must be permanent clinical impairment of motor function with associated tremor or muscle rigidity.

Not covered:
  • Parkinsonian syndromes,
  • Parkinsonism.

Stroke or spinal cord stroke

Death of brain or spinal cord tissue due to inadequate blood supply or haemorrhage within the skull or spine, resulting in: permanent neurological deficit with persisting clinical symptoms; or definite evidence of death of tissue or haemorrhage on a brain or spinal scan, together with neurological deficit with persisting clinical symptoms lasting at least 24 hours.

Not covered:
  • transient ischaemic attacks (TIA),
  • death of tissue of the optic nerve or retina / eye stroke.
The Upgraded option - full payout

Benign spinal cord tumour - with permanent symptoms or specified treatment

A non-malignant tumour or cyst in the spinal cord, spinal nerves or meninges, resulting in any of the following: permanent neurological deficit with persisting symptoms; or invasive surgery to remove part or all of the tumour; or stereotactic radiosurgery or chemotherapy to destroy tumour cells.

Not covered:
  • granulomas, haematomas, abscesses, disc protrusions and osteophytes.

Brain abscess - with specified treatment

A definite diagnosis of an intracerebral abscess by a Consultant Neurologist, resulting in: surgical removal, or surgical drainage of the abscess.

Intensive care - requiring mechanical ventilation for 10 consecutive days

Any sickness or injury resulting in the need for continuous mechanical ventilation by tracheal intubation for at least 10 consecutive days (24 hours a day) in an intensive care unit in a UK hospital.

Neuromyelitis optica (Devic's disease) - where there have been symptoms

A definite diagnosis of neuromyelitis optica or neuromyelitis optica spectrum disorder (Devic's disease) by a Consultant Neurologist. There must have been clinical impairment of motor or sensory function caused by the condition.

Parkinson's plus syndromes - with permanent symptoms

A definite diagnosis by a Consultant Neurologist or Geriatrician of one of the following Parkinson's plus syndromes: multiple system atrophy; progressive supranuclear palsy; parkinsonism-dementia-ALS complex; diffuse Lewy body disease; corticobasal degeneration. There must also be permanent clinical impairment of at least one of: motor function; eye movement disorder; postural stability; or dementia.

Not covered:
  • other Parkinsonian syndromes,
  • Parkinsonism.

Syringomyelia or syringobulbia - requiring surgery

Undergoing surgery to treat a syrinx in the spinal cord or brain stem. An advance payment of the cover amount is made if you're placed on an NHS waiting list for this surgical treatment.

The Upgraded option - additional benefit (the lower of £30,000 or the cover amount)

Cauda equina syndrome - with permanent symptoms

Compression of the lumbosacral nerve roots (cauda equina) resulting in all of the following: permanent bladder dysfunction; and permanent weakness and loss of sensation in the legs. The diagnosis must be supported by appropriate neurological evidence.

Cerebral or spinal aneurysm - with specified surgery

Undergoing one of the following procedures: surgical correction via craniotomy (opening the skull) or embolisation treatment using coils or other materials to treat a cerebral aneurysm; or surgical resection, wrapping, clipping or embolisation of a spinal aneurysm.

Cerebral or spinal arteriovenous malformation - with specified surgery

Undergoing one of the following procedures: surgical correction via craniotomy or endovascular treatment using coils or other materials to treat a cerebral arteriovenous malformation; or surgical correction or embolisation of a spinal arteriovenous malformation.

Drug resistant epilepsy - with specified surgery

Undergoing invasive surgery to brain tissue to control epilepsy that cannot be controlled with oral medication.

Not covered:
  • deep brain stimulation.

Non-malignant pituitary adenoma - with specified treatment

A non-malignant pituitary tumour requiring radiotherapy or surgical removal.

Not covered:
  • non-malignant pituitary tumours treated by any other method.
Heart and the circulatory system
Main benefit - full payout

Aorta graft surgery

Undergoing surgery to the aorta with excision and surgical replacement of a portion of the affected aorta with a graft. The term aorta includes the thoracic and abdominal aorta, but not its branches.

Not covered:
  • any other surgical procedures, e.g. the insertion of stents or endovascular repair.

An advance payment of the cover amount is made if you're placed on an NHS waiting list for this surgical treatment.

Cardiac arrest - with defibrillator insertion

A sudden loss of heart function with interruption of blood circulation around the body, resulting in unconsciousness and the surgical implantation of one of the following devices: an implantable cardioverter defibrillator (ICD); or cardiac resynchronisation therapy with a defibrillator (CRT-D).

Coronary artery bypass graft

Undergoing surgery, on the advice of a Consultant Cardiologist, to correct a narrowing or blockage of one or more coronary arteries with bypass grafts. An advance payment is made if you're placed on an NHS waiting list for this treatment.

Heart attack

A definite diagnosis of an acute myocardial infarction with death of heart muscle, evidenced by all of the following: new characteristic electrocardiographic changes or new diagnostic imaging changes; and a characteristic rise of cardiac enzymes or troponins. The evidence must show a definite acute myocardial infarction.

Not covered:
  • angina without myocardial infarction,
  • heart muscle damage without infarction.

Heart valve replacement or repair

Undergoing surgery, on the advice of a Consultant Cardiologist, to replace or repair one or more heart valves. An advance payment is made if you're placed on an NHS waiting list for this treatment.

Primary cardiomyopathy - of specified severity or with specified treatment

A definite diagnosis of primary cardiomyopathy by a Consultant Cardiologist. The condition must result in at least one of the following: a left ventricular ejection fraction (LVEF) below 40%, measured twice at an interval of at least 3 months by MRI; marked limitation of physical activity, where less than ordinary activity causes fatigue, palpitation, breathlessness or chest pain (NYHA Class III or IV) over a period of at least 6 months; implantation of a cardioverter defibrillator (ICD) on the advice of a Cardiologist for the prevention of sudden cardiac death.

Not covered:
  • any secondary cardiomyopathy,
  • all other forms of heart disease, heart enlargement and myocarditis.

Pulmonary arterial hypertension - of specified cause and severity

A definite diagnosis by a Consultant Cardiologist or Respiratory Physician of either: idiopathic pulmonary arterial hypertension or chronic thromboembolic pulmonary hypertension. All of the following must be present: a systolic pulmonary artery pressure (PAP) above 50 mmHg for more than a year; permanent and irreversible dilatation and hypertrophy of the right ventricle, on echocardiogram and ECG.

Pulmonary artery surgery

Undergoing surgery requiring median sternotomy (division of the breastbone) or thoracotomy, on the advice of a Consultant Cardiologist, for: excision and replacement of the diseased pulmonary artery with a graft; or pulmonary endarterectomy. An advance payment is made if you're placed on an NHS waiting list.

Structural heart surgery

Undergoing heart surgery requiring median sternotomy or thoracotomy, on the advice of a Consultant Cardiologist, to correct a structural abnormality of the heart. An advance payment is made if you're placed on an NHS waiting list.

The Upgraded option - full payout

Heart failure - of specified severity

A definite diagnosis by a Consultant Cardiologist of failure of the heart to function as a pump, evidenced by all of the following: permanent and irreversible limitation of function to at least NYHA Class III (heart disease with marked limitation of activity, where less than ordinary activity causes fatigue, palpitation, breathlessness or chest pain); a permanent and irreversible ejection fraction of 39% or less.

Peripheral vascular disease - requiring bypass graft surgery

A definite diagnosis of peripheral vascular disease by a Consultant Cardiologist or Vascular Surgeon, with objective imaging evidence of obstruction in the arteries requiring bypass graft surgery to the arteries of the legs.

Not covered:
  • angioplasty.

An advance payment is made if you're placed on an NHS waiting list.

The Upgraded option - additional benefit (the lower of £30,000 or the cover amount)

Aortic aneurysm - with endovascular repair

Undergoing endovascular repair of an aneurysm of the thoracic or abdominal aorta using a graft (stent graft).

Not covered:
  • procedures on any branches of the thoracic or abdominal aorta.

Carotid artery stenosis - with surgical repair

Undergoing endarterectomy or angioplasty with or without stent, on the advice of a Consultant, to treat severe symptomatic stenosis of the carotid artery. The procedure must relate to a narrowing of at least 50% of the diameter, confirmed by angiographic evidence.

Central retinal artery or vein occlusion - with permanent visual damage

Death of optic nerve or retinal tissue due to inadequate blood supply or haemorrhage within the central retinal artery or vein, resulting in permanent visual damage to the affected eye.

Not covered:
  • branch retinal artery or vein occlusion or haemorrhage,
  • traumatic damage to optic nerve or retinal tissue.

Coronary angioplasty - with specified treatment

Percutaneous coronary intervention (PCI) to correct a narrowing or blockage of the left main stem coronary artery, or of two or more main coronary arteries. Multiple vessels must be treated at the same time or as part of a planned, staged procedure within 60 days of the first PCI. The main coronary arteries are: the right coronary artery, the left anterior descending artery, the circumflex artery, or their branches. PCI means any intra-arterial catheter-based treatment, including balloon angioplasty or stenting.

Not covered:
  • diagnostic angioplasty,
  • two angioplasty procedures on one main artery or its branches.
Organs
Main benefit - full payout

Kidney failure - requiring permanent dialysis

Chronic and end-stage failure of both kidneys to function, as a result of which regular dialysis is permanently required.

Liver failure

Chronic liver disease amounting to end-stage liver failure due to cirrhosis, resulting in all of the following: permanent jaundice; ascites; encephalopathy.

Major organ transplant

Undergoing, as a recipient, a transplant of: bone marrow; or haematopoietic stem cells preceded by total bone marrow ablation; or a complete heart, kidney, liver, lung or pancreas from another donor; or a whole lobe of the lung or liver from another donor; or inclusion on an official UK waiting list for such a procedure.

Not covered:
  • transplant of any other organs, parts of organs, tissues or cells.

Respiratory failure - of specified severity

Confirmation by a Consultant of severe lung disease with permanent impairment of lung function, evidenced by all of the following: the need for daily oxygen therapy for at least 15 hours a day for a minimum of six months; a forced expiratory volume in one second (FEV1) below 50% of normal; a forced vital capacity (FVC) below 50% of normal.

Third degree burns - of specified severity

Burns involving damage or destruction of the skin to its full depth, through to the underlying tissue, covering at least 20% of the body's surface area, or at least 20% of the surface area of the face or head.

The Upgraded option - full payout

Crohn's disease - treated with two resections or a colectomy

A definite diagnosis of Crohn's disease by a Consultant Gastroenterologist, resulting in: surgical intestinal resection (removal of part of the small or large intestine) on at least two separate occasions; or a total colectomy (removal of the entire large intestine).

Interstitial lung disease - of specified severity

A definite diagnosis of interstitial lung disease by a Consultant Respiratory Physician, resulting in all of the following: radiological evidence of pulmonary fibrosis; a permanent and irreversible DLCO (diffusing capacity of the lung for carbon monoxide) below 40% of predicted.

Necrotising fasciitis

A definite diagnosis of necrotising fasciitis or gas gangrene by a Consultant, requiring surgery to remove the necrotic tissue and intravenous antibiotic treatment.

Not covered:
  • all other forms of gangrene or cellulitis.

Pneumonectomy (removal of a complete lung)

Undergoing surgery, on the advice of a Consultant, to remove an entire lung due to disease or injury.

Not covered:
  • other lung surgery, including removal of a lobe of the lung (lobectomy) or lung resection.

An advance payment is made if you're placed on an NHS waiting list.

Ulcerative colitis - with total colectomy

A definite diagnosis of ulcerative colitis by a Consultant Gastroenterologist, treated with a total colectomy (removal of the entire large intestine). An advance payment is made if you're placed on an NHS waiting list.

The Upgraded option - additional benefit (the lower of £30,000 or the cover amount)

Crohn's disease - treated with one intestinal resection

A definite diagnosis of Crohn's disease by a Consultant Gastroenterologist, treated with a surgical intestinal resection.

Removal of one or more lobe(s) of the lung

Undergoing surgery to remove one or more lobes of the lung due to disease or injury, on the advice of a Consultant.

Third degree burns - at least 5% of the body or 10% of the face/head

Burns involving damage or destruction of the skin to its full depth, through to the underlying tissue, covering at least 5% of the body's surface area, or at least 10% of the surface area of the face or head.

Auto-immune disorders
Main benefit - full payout

Aplastic anaemia - with bone marrow failure

A definite diagnosis of aplastic anaemia by a Consultant Haematologist. There must be permanent bone marrow failure with anaemia, neutropenia and thrombocytopenia.

Systemic lupus erythematosus - of specified severity

A definite diagnosis of systemic lupus erythematosus by a Consultant Rheumatologist, resulting in one of the following: permanent neurological deficit with persisting symptoms; or permanent impairment of kidney function with a glomerular filtration rate (GFR) below 30 ml/min.

The Upgraded option - full payout

Rheumatoid arthritis - of specified severity

Severe chronic rheumatoid arthritis with widespread destruction and deformity of at least three major joint groups, resulting in the inability to perform three of the following: bending or kneeling to pick up an object from the floor; using the hands or fingers to pick up or manipulate small objects (cutlery, a pen); lifting or carrying an everyday object (e.g. a kettle); walking 200 metres on flat ground, with or without a stick, without severe discomfort.

The Upgraded option - additional benefit (the lower of £30,000 or the cover amount)

Aplastic anaemia - of specified severity

A definite diagnosis of aplastic anaemia by a Consultant Haematologist. There must be bone marrow hypocellularity confirmed by biopsy, with at least two of the following: an absolute neutrophil count (ANC) below 0.5 x 10^9/L; a platelet count below 20 x 10^9/L; haemoglobin (Hb) below 100 g/L (below 10 g/dL).

Not covered:
  • other types of anaemia.

Diabetes mellitus type 1

A definite diagnosis of type 1 diabetes mellitus, requiring the permanent use of insulin injections.

Not covered:
  • gestational diabetes,
  • type 2 diabetes (including type 2 diabetes treated with insulin).

Guillain-Barre syndrome - with persisting symptoms

A definite diagnosis of Guillain-Barre syndrome by a Consultant Neurologist. There must be clinical impairment of motor or sensory function which has persisted continuously for at least six months.

Senses
Main benefit - full payout

Blindness - permanent and irreversible

Permanent and irreversible loss of sight to the extent that, even with the use of visual aids, visual acuity in the better eye is 6/60 or worse (Snellen chart), or the visual field is reduced to 20 degrees of arc or less, as confirmed by an ophthalmologist.

Deafness - permanent and irreversible

Permanent and irreversible loss of hearing to the extent that the quietest sound that can be heard in the better ear is 70 decibels across all frequencies (pure tone audiogram).

Loss of hand or foot - permanent physical severance

Permanent physical severance of a hand or foot at or above the wrist or ankle joint.

The Upgraded option - additional benefit (the lower of £30,000 or the cover amount)

Significant visual loss - permanent and irreversible

Permanent and irreversible loss of sight to the extent that, even with the use of visual aids, visual acuity in the better eye is 6/24 or worse (Snellen chart), or the visual field is reduced to 45 degrees of arc or less, as confirmed by an ophthalmologist.

Mental health
The Upgraded option - full payout

Psychosis and bipolar affective disorder - of specified severity

A definite diagnosis by a Consultant Psychiatrist of one of: bipolar affective disorder; delusional disorder; schizoaffective disorder; or schizophrenia. The diagnosis must result in at least three of the following within one year:

  • being under the care of a psychiatrist, psychiatric nurse, community mental health team or an approved social worker,
  • chronic symptoms lasting at least a year, or requiring continuous therapy or medication,
  • admission to a psychiatric ward for at least 14 consecutive nights, or continuous home care from a crisis intervention team for 14 consecutive days (at least 2 visits a day),
  • an order being made by the Court of Protection under the Mental Capacity Act.
Not covered:
  • delirium without a psychiatric basis,
  • conditions caused or exacerbated by alcohol or drug abuse.
Terminal illness

Terminal illness - where death is expected within 12 months

A definite diagnosis by the attending Consultant of an illness that satisfies both of the following: it either has no known cure or has progressed to the point where it cannot be cured; and, in the opinion of the attending Consultant, it is expected to lead to death within 12 months. Terminal illness is not included in the children's cover.

Children's cover

Under children's cover, all conditions covered by the adult main benefit are automatically covered for children too (except terminal illness), with protection from 30 days old to the 18th birthday (or 21st if the child remains in full-time education). These conditions pay 50% of the cover amount, up to a maximum of £25,000. The full definitions are the same as in the groups above. Less advanced cancer of the breast and of the prostate are covered in addition.

  • Children's hospital benefit: a stay of more than 7 consecutive nights - from the 8th night, £100 a night, up to 30 nights per child.
  • Benefit on the death of a child: £5,000 (£10,000 with the upgraded variant, with cover from the 24th week of pregnancy).
Child extra care cover (children's upgrade) - £50,000 (or £25,000 if an upgraded children's benefit has already been paid)

Conditions with a particularly severe impact on the child and family:

  • Blindness - permanent and irreversible
  • Cancer - excluding less advanced cases
  • Kidney failure - requiring permanent dialysis
  • Liver failure
  • Loss of independence
  • Loss of two limbs - permanent physical severance
  • Major organ transplant - from another donor
  • Motor neurone disease - with permanent symptoms
  • Muscular dystrophy
  • Paralysis of two limbs - total and irreversible
  • Myelomeningocele (spina bifida)
  • Third degree burns - of specified severity
Upgraded children's critical illness conditions - £25,000, cover from birth to age 22
  • Benign spinal cord tumour - with permanent symptoms or specified treatment
  • Brain abscess - with specified treatment
  • Craniosynostosis - requiring surgery
  • Crohn's disease - two intestinal resections or a total colectomy
  • Third degree burns - at least 5% of the body or 10% of the face/head
  • Diabetes mellitus type 1
  • Down's syndrome
  • Edwards' syndrome
  • Hydrocephalus - treated with the insertion of a shunt
  • Intensive care - mechanical ventilation for 7 consecutive days
  • Cerebral palsy
  • Osteogenesis imperfecta (brittle bone disease)
  • Patau syndrome
  • Cystic fibrosis
  • Ulcerative colitis - with total colectomy

Advanced illness: a payment if a child is diagnosed with an advanced or rapidly progressing illness with a life expectancy of no more than 12 months (unless a child extra care benefit has already been paid). The hospital benefit in the upgraded variant applies from birth (no payment is made where the stay results from prematurity - birth before 37 weeks).

The Albion Guarantee

We're with you for the whole life of your policy - especially when the hardest moments come.

If your policy was arranged with the help of Albion Financial Advice - with any of our advisers - we guarantee to help you with your claim and pursue the payout from the insurer for as long as that policy lasts. It doesn't matter which adviser helped you arrange it, or whether they still work with us. Your claim will always be handled by Albion Financial Advice Services Ltd. Whatever happens, you won't face it alone: we'll manage your claim from notification through to payout, at no extra charge.

Questions about your Aviva cover? We'll help.

We'll explain the scope, help you choose the amount and options, and manage any claim with you. No obligation.

01302 590039 info@albionfa.co.uk
Albion Financial Advice Services Ltd · Armstrong House, First Avenue, Finningley, Doncaster, DN9 3GA · FCA 769375

Let us talk through your options

Your first consultation is free and there is no obligation.

Albion Financial Advice provides regulated mortgage and insurance advice where applicable. Your home may be repossessed if you do not keep up repayments on your mortgage. Wills, estate planning and some forms of business and buy-to-let insurance are not regulated by the Financial Conduct Authority. Information on this page is general only and does not constitute financial advice.

Dariusz Karpowicz is a regulated adviser and Founder of Albion Financial Advice Services Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 769375).

Your home may be repossessed if you do not keep up repayments on your mortgage. Some buy-to-let mortgages are not regulated by the Financial Conduct Authority. The information on this website is for general guidance only and does not constitute personalised financial advice.

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